Tips for not getting payment gateway account suspended? And to unlock suspension?

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  1. #1
    Member AcarX is offline
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    Aug 2015 Join Date
    77Posts

    Tips for not getting payment gateway account suspended? And to unlock suspension?

    So after getting my account suspended on 2 separate payment gateways (Paypal, Paymentwall) due to (what I believe) copyright infringement, I'm left wondering what am I doing wrong. Seeing as a WoW private server (heroes-wow.com) gets away with monetizing a huge game like WoW and Paymentwall not suspending their account, I'm having hard time understanding why they'd suspend my account considering the private server I'm running is for a game which has been shutdown for years and using emulator software I myself have built. Am I missing an important point here?

    Also after spending almost a month providing documents they've asked for and adjusting implementation details to their requirements, getting suspended with no prior warning and without a clear reason makes me feel, well, not very good. Is there any argument I can make in order to get my project back online?


  2. #2
    Programmer TimeBomb is online now
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    May 2008 Join Date
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    1,264Posts

    Re: Tips for not getting payment gateway account suspended? And to unlock suspension?

    Have you tried asking other owners of the same type of game you're hosting a private server for? I wonder how much of it is that specific game's company/lawyers specifically targeting private servers for their own game.

  3. #3
    Member AcarX is offline
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    Aug 2015 Join Date
    77Posts

    Re: Tips for not getting payment gateway account suspended? And to unlock suspension?

    There's no other server owner that I can reach out and ask for advice for this game unfortunately. I have like 60 players and make a minimal amount of profit so I don't really understand why a huge company would target me. I suspect that it is actually some mad player who is reporting me for copyright infringement to these payment gateways but I'm not quite sure how to fight against it.

  4. #4
    :-) s-p-n is offline
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    Jun 2007 Join Date
    Next DoorLocation
    2,154Posts

    Re: Tips for not getting payment gateway account suspended? And to unlock suspension?

    What exactly was written when they notified you of a suspension of service?

  5. #5
    Member AcarX is offline
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    Aug 2015 Join Date
    77Posts

    Re: Tips for not getting payment gateway account suspended? And to unlock suspension?

    Quote Originally Posted by s-p-n View Post
    What exactly was written when they notified you of a suspension of service?
    No reason whatsoever. Whenever I ask them they keep dodging the question.

  6. #6
    :-) s-p-n is offline
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    Jun 2007 Join Date
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    2,154Posts

    Re: Tips for not getting payment gateway account suspended? And to unlock suspension?

    Idk what to tell u other than to try your best to follow their rules and guidelines, deliver what you get paid for, and try to work with them. I guess you've already been trying to do all that, so idk.



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