Massive problems with my hotel since the new Flash Player Update yesterday

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  1. #1
    Account Upgraded | Title Enabled! Imagician is offline
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    Massive problems with my hotel since the new Flash Player Update yesterday

    Hey, since the new update from Adobe Flash Player (the one that ends with .140) we're having massive problems with our hotel. We're still using the old version (r63a) and refusing to switch to the new one for several reasons, but when you enter rooms or have specific furnis in the room or catalogue, the client freezes and you get kicked out. We're not the only hotel that is fighting with that problem and we've been desperately searching for a solution for hours. Also, we're almost sure that there's a problem with the habbo.swf because we get the error message: TypeError: Error #1009 Cannot access a property or method of a null object reference. It would be nice if anyone could help.

    I've two crash logs of Flash Player (enter room and open some furni categories in the catalogue):

    TypeError: Error #1009: Cannot access a property or method of a null object reference.
    at com.sulake.habbo.room::RoomEngine/-HZ()
    at com.sulake.habbo.room::RoomEngine/-3FD()
    at -11q::-fc/-3-F()
    at -11q::-fc/reset()
    at -11q::-fc/dispose()
    at com.sulake.habbo.catalog::HabboCatalog/dispose()
    at com.sulake.core.runtime::-0jP/dispose()
    at com.sulake.core.runtime::-2R5/dispose()
    at com.sulake.core.runtime::-2R5/error()
    at com.sulake.core.runtime::-2R5/-0MQ()
    at com.sulake.core.runtime::-2R5/-20T()

    and

    TypeError: Error #1009: Cannot access a property or method of a null object reference.
    at com.sulake.habbo.avatar::HabboAvatarEditorManager/close()
    at -34U::-1dd/dispose()
    at -bI::-0eQ/dispose()
    at -0gI::-02H/dispose()
    at com.sulake.habbo.ui::-20r/dispose()
    at com.sulake.habbo.ui::RoomUI/dispose()
    at com.sulake.core.runtime::-0jP/dispose()
    at com.sulake.core.runtime::-2R5/dispose()
    at com.sulake.core.runtime::-2R5/error()
    at com.sulake.core.runtime::-2R5/-0MQ()
    at com.sulake.core.runtime::-2R5/-20T()
    Last edited by Imagician; 12-04-18 at 01:42 PM. Reason: added logs


  2. #2
    Ultimate Member CrEcEp is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    Please try:
    Google Chrome 67.0.3386.1 (dev)
    Flash plugin 29.0.0.147

    No probs as far as I can see.


    Waste of time - sorry
    Last edited by CrEcEp; 14-04-18 at 11:48 AM.

  3. #3
    Hardcore Member vicancer is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    I have the same problem with some of my furnis

  4. #4
    Ultimate Member CrEcEp is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    I just don't get it - furni files don't have any logic - every furni has the same pice of code - or am I wrong?

    And please ignore my post above - it crashed out a few minutes ago.

  5. #5
    Account Upgraded | Title Enabled! Imagician is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    Quote Originally Posted by vicancer View Post
    I have the same problem with some of my furnis
    Any solution?

    Quote Originally Posted by CrEcEp View Post
    I just don't get it - furni files don't have any logic - every furni has the same pice of code - or am I wrong?

    And please ignore my post above - it crashed out a few minutes ago.
    I don't know the source of the problem either, it crashes all the time

  6. #6
    Member DavidBrogli is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    My hotel has the same problem.

    I tried the following:
    - SSL enabled in the client -> no success
    - Ads removed from the client -> No success (In the update came a new adblocker from Chrome)
    - Other browsers (Firefox, Opera, Safari and Chrome) -> No success

    I don't found any logs. Neither client side or server side. Event Viewer was controlled, crashdumps on Chrome -> All solutions no success

    The mistake happens even in empty rooms. It occurs permanently in certain rooms, but rarely in other rooms.

  7. #7
    Account Upgraded | Title Enabled! Imagician is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    I've two crash logs of Flash Player (enter room and open some furni categories in the catalogue):

    TypeError: Error #1009: Cannot access a property or method of a null object reference.
    at com.sulake.habbo.room::RoomEngine/-HZ()
    at com.sulake.habbo.room::RoomEngine/-3FD()
    at -11q::-fc/-3-F()
    at -11q::-fc/reset()
    at -11q::-fc/dispose()
    at com.sulake.habbo.catalog::HabboCatalog/dispose()
    at com.sulake.core.runtime::-0jP/dispose()
    at com.sulake.core.runtime::-2R5/dispose()
    at com.sulake.core.runtime::-2R5/error()
    at com.sulake.core.runtime::-2R5/-0MQ()
    at com.sulake.core.runtime::-2R5/-20T()

    and

    TypeError: Error #1009: Cannot access a property or method of a null object reference.
    at com.sulake.habbo.avatar::HabboAvatarEditorManager/close()
    at -34U::-1dd/dispose()
    at -bI::-0eQ/dispose()
    at -0gI::-02H/dispose()
    at com.sulake.habbo.ui::-20r/dispose()
    at com.sulake.habbo.ui::RoomUI/dispose()
    at com.sulake.core.runtime::-0jP/dispose()
    at com.sulake.core.runtime::-2R5/dispose()
    at com.sulake.core.runtime::-2R5/error()
    at com.sulake.core.runtime::-2R5/-0MQ()
    at com.sulake.core.runtime::-2R5/-20T()

  8. #8
    Hardcore Member vicancer is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    treasure16_pillow.rar

    example of furni causing freezing

  9. #9
    Member DavidBrogli is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    second example of furniture, which is every roomentry freezing:

    Attention Required! | Cloudflare

  10. #10
    Hardcore Member vicancer is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    Quote Originally Posted by DavidBrogli View Post
    second example of furniture, which is every roomentry freezing:

    Attention Required! | Cloudflare
    happens to me with rares customs the official furnis have not had error and you?

  11. #11
    Member DavidBrogli is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    I found a easter 18 furniture, which is failed to loading and the client are freezed. I think, it's a specific furni code...

  12. #12
    Ultimate Member CrEcEp is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    These flash files are identical - I've made a diff check - but the internal logic type may vary.

  13. #13
    Hardcore Member vicancer is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    the furni easter 18 works correctly in my hotel.

  14. #14
    Member DavidBrogli is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    Quote Originally Posted by vicancer View Post
    the furni easter 18 works correctly in my hotel.
    Works all furnis in your hotel? Do you have R63a or R63B?

  15. #15
    Hardcore Member vicancer is offline
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    Re: Massive problems with my hotel since the new Flash Player Update yesterday

    R63B any solution?



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