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[HELP] Error Report iErrorCode : 10049

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I've been trying to resolve this problem for days but still has no luck. Well, I tried to run my server in LAN using 2 PC's and everything works fine and the problem is, now that I am trying to setup my server using the google VPS, I'm receiving error saying "Character failed to be processed" after seconds of waiting for connecting my character in the game. I already searched for the resolution and did everything to fix this but still having the same issue.

My server is Windows Server 2008 R2, specs:
Processor: Intel(R) Xeon(R) CPU @ 2.20GHz 2.20 GHz
RAM: 15GB

when I close the client, it gives an error report message with notepad:

-----------------------------------------------
ERROR REPORT
-----------------------------------------------
Execution time : 2018-02-16 04:51:35
[2018-02-16 04:51:51] WSAEnumNetworkEvents - Contact Event Error,
NetworkEvent : 16, nRetCode : 0, iErrorCode : 10049

what does this error means? what do I need to do? Help please.
 
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