Cannot Access Server

[Pain]

Hi, I am Gleisson,

First of all I would just like to know why no one answer my threads, I post but I am totally ignored :(
I know most of us know how to help, but honestly, I do not know what to say.

This morning, I tried to add the in-game cash shop, but when I rebuild the MatchServer and open it, the login does not go, "cannot access server" appears.
In MatchServer logs has nothing written about this, not in mlog.txt.

[MentaL]