@
vasile, you are just... no more words for you
We clearly wrote in our offer what is covered with our support scope. Only sick person may expect more than have agreed and paid for. As @
drakelv said, I earn $100 US$ per hour for my real job, and what you pay is only 50 US$ a month. We do it for fun, not for the money, but we won't do it free as well.
Go to shop, pay for two bottles of water and claim 10 bottles and free home delivery! You will be thrown with hard kick in the ass out of the shop if you would continue to make trouble inside it. I find no other trope to explain that to you.
Read Terms of Service next time, all is clearly stated what we offer and within what scope. It is your problem if you did not read them
I am fine with it, go to use free files from RZ or any other forum. I can see how the free files are free of issues and shit - each topic has at least 50 pages - 50 replies per page, 80% is asking for help and bug fix. Why? because the MU Community is not helpful at all. If a guy who wish to help to the others would appear he does not give a fuck after week or two seeing hate of this Community.
Yes! You must pay for everything which is not covered with support scope in case you are unable to do it alone! You pay only for what you paid for, nothing else! We do not work for you as company who manages your server, we provide general product and service - not individual server managed. I repeated that at least 15 times in this topic and you still ignore it. Go to find team who will work for you for 50 US$ a month. You won't find such company among entire internet in any Community!!!
Anybody reading this topic who can think himself can understand that terms of Service must be read before purchasing any sort of service, especially to find out if the scope of the service meets your needs. If you purchased it then likely it was fine to you - BUT suddenly after you failed you found out it was our fault, our software is the source of every evil in the world, it is a child of the hell - all child's hunger around the world is fault of our software.
What you write has no logic.. THINK before you say something - maybe that would help you to avoid next project's fail.
At the same time I would like to apologize for reading this topic every person who can THINK himself and who pilots any sort of project. We are very serious people, working hard every day - if we see bullshit like above we a brain stroke.