Everyone, please help me :(

[Huy]

ZServer 6.3 .
I can not find a reason to be crash GS
Problem signature:
Problem Event Name: APPCRASH
Application Name: zGameServer.exe
Application Version: 1.1.0.10
Application Timestamp: 5569911c
Fault Module Name: zGameServer.exe
Fault Module Version: 1.1.0.10
Fault Module Timestamp: 5569911c
Exception Code: c0000005
Exception Offset: 000fccf4
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

- - - Updated - - -

please help me :(

[MentaL]

[KarLi]

1.check GS logs
2. run as admin?
3. re-download files and redo?
4. change OS?