Current Project (looking for feedback)

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  1. #1
    Account Upgraded | Title Enabled! zkemppel is offline
    MemberRank
    Apr 2007 Join Date
    RootLocation
    241Posts

    Current Project (looking for feedback)

    Been working on a ticketing website for a club at my college called Tech Team. Basically we fix computers for people pretty cheap to fund our growing supply of tools and hardware. I made this so we can keep track of all of our current repairs and so the people we are fixing them for can also check on them.

    Link:
    http://techteam.dyndns.biz/

    User/Pass:
    test/test


    Haven't put it into use yet, I wanted to get some feedback from this community first. If you find some type of security flaw (hopefully I safeguarded enough) please pm it to me, and don't try to screw up my hard work . The design is not final either, I just felt like I needed something to look at while I was working on it.


    Looking for feedback on functionality, not the design. I know the design sucks, and I do plan on fixing it, it's just not my specialty.

    index.php
    Spoiler:

    PHP Code:
    <?php
    session_start
    ();

    include 
    'site.functions.php';

    site::dbconnect();

    include 
    'site.session.php';
    include 
    'site.design.php';
    include 
    'site.manage.php';
    include 
    'site.constant.php';
    include 
    'site.tickets.php';
    jscript::header();

    $page $_GET['page'];
    $option $_GET['option'];
    $option2 $_GET['option2'];
    $tid $_GET['tid'];
    $uid $_GET['uid'];
    $sessuid $_SESSION['uid'];
    $sessuser $_SESSION['username'];

    design::page($page);

    if (
    $control == "logout")
    {
        
    session_destroy();
    }
    if (
    $page == "repair")
    {
        if(
    LOGGED_IN)
        {    
            if(
    $option == "create")
            {
                if(isset(
    $_POST['createticket']))
                {
                
    tickets::createticket();
                }
                else
                {
                
    tickets::ticketform();
                }
            
            }
            elseif(
    $option == "check")
            {
                if(
    $option2 == "selected")
                {
                    
    tickets::checkticket($tid"tickets");
                }
                else
                {
                    
    tickets::checkticket(0"tickets");
                }
            }
            elseif(
    $option == "edit")
            {
                if(
    $option2 == "submit")
                {
                    
    tickets::submitedit($tid);
                }
                else
                {
                    
    tickets::editticket($tid);    
                }
            }
            elseif(
    $option == "archive")
            {
                if(
    $option2 == "selected")
                {
                    
    tickets::checkticket($tid"archive");
                }
                elseif(
    $option2 == "delete")
                {
                    
    tickets::deleteticket($tid);    
                }
                elseif(
    $option2 == "move")
                {
                    
    tickets::moveticket($tid"archive");    
                }
                elseif(
    $option2 == "restore")
                {
                    
    tickets::moveticket($tid"tickets");
                }
                else
                {
                    
    tickets::checkticket(0"archive");
                }                
            }
            else
            {
                
    tickets::checkticket(0"tickets");
            }
        }
        else
        {
            echo 
    "<font color=red>You must be logged in to view this page</font>";
            
    sessionhand::loginform();    
        }    
    }
    elseif(
    $page == "register")
    {

        if(isset(
    $_POST['register']))
        {
            
    sessionhand::register();
        }
        else
        {
            
    sessionhand::registerform("","","","","");
        }
    }
    elseif(
    $page == "home")
    {
        
    design::homepage();
    }
    elseif(
    $page == "portal")
    {
        if(
    LOGGED_IN)
            {    
            if(
    $option == "timeclock")
            {
                echo 
    "This page is currently under construction.";
            }
            elseif(
    $option == "manage")
            {
                if(
    AUTH_3)
                {
                    if(
    $option2 == "selected")
                    {
                        
    admin::level3($uid"selected");
                    }
                    elseif(
    $option2 == "submitedit")
                    {
                        
    admin::level3($uid"submitedit");
                    }
                    elseif(
    $option2 == "deleteuser")
                    {
                        
    admin::level3($uid"deleteuser");
                    }
                    else
                    {
                        
    admin::manage();
                    }
                }
                else
                {
                    echo 
    "<font color=red>You are not authorized to view this page.</font>";
                }
            }
            elseif(
    $option == "logout")
            {
                
    sessionhand::logout();
            }
            else
            {
                
    sessionhand::userbox();
            }
        }
        else
        {
            
    sessionhand::userbox();
        }
        
    }
    elseif(
    $page == "ticket")
    {
        if(
    $option == "check")
        {
            if(
    $tid 0)
            {
                
    tickets::checkticket($tid"tickets");    
            }
        }    
    }
    elseif(
    $page == "forgotpw")
    {
        if(isset(
    $_POST['forgotpw']))
        {
            
    sessionhand::forgotpw();
        }
        else
        {
            
    sessionhand::forgotpwform("","","","");
        }
    }
    else
    {
        
    design::homepage();
    }
    design::endpage();
    ?>


    site.tickets.php
    Spoiler:

    PHP Code:
    <?php
    class tickets
    {
        function 
    ticketform()
        {
            if(
    AUTH_2)
            {
                
    $next tickets::nextticket();
                echo 
    "Next ticket number: ".$next;

                
                echo 
    "<form action=\"index.php?page=repair&option=create\" method=\"post\">
                    <input type=\"hidden\" name=\"createticket\">
                    <table>
                    <tr><td>First Name:</td><td><input type=\"text\" name=\"fname\"></td></tr>
                    <tr><td>Last Name:</td><td><input type=\"text\" name=\"lname\"></td></tr>    
                    <tr><td>Phone #:</td><td><input type=\"text\" name=\"phone\"></td></tr>
                    <tr><td>Email:</td><td><input type=\"text\" name=\"email\"></td></tr>        
                    <tr><td>Computer Brand:</td><td><input type=\"text\" name=\"brand\"></td></tr>
                    <tr><td>Serial #:</td><td><input type=\"text\" name=\"serial\"></td></tr>
                    <tr><td>Backup:</td><td><input type=\"checkbox\" name=\"backup\" value=\"1\"></td></tr>
                    <tr><td>Virus Removal:</td><td><input type=\"checkbox\" name=\"virus\" value=\"1\"></td></tr>
                    <tr><td>Re-install:</td><td><input type=\"checkbox\" name=\"install\" value=\"1\"></td></tr>
                    <tr><td>Comments:</td><td></td></tr>
                    <tr><td colspan=2><textarea name=\"comments\" cols=50 rows=10></textarea></td></tr>
                    <tr><td colspan=2 align=center><input type=\"hidden\" name=\"tid\" value=\""
    .$next."\"><input type=\"submit\" value=\"Submit\" name=\"createticket\"></form></td></tr>
                    </table>"
    ;    
            }    
            else
            {
            echo 
    "You do not have the required authority to view this page.";    
            }    
        }
        function 
    createticket()
        {
            if(
    AUTH_2)
            {
                
    $tid        preg_replace("/[^0-9]/",""$_POST['tid']);
                
    $brand        preg_replace("/[^A-Za-z0-9]/",""$_POST['brand']);
                
    $serial        preg_replace("/[^A-Za-z0-9]/",""$_POST['serial']);
                
    $fname        preg_replace("/[^A-Za-z0-9]/",""$_POST['fname']);
                
    $lname        preg_replace("/[^A-Za-z0-9]/",""$_POST['lname']);
                
    $phone1        preg_replace("/[^0-9]/",""$_POST['phone']);
                
    $serial        preg_replace("/[^A-Za-z0-9]/",""$_POST['serial']);
                
    $backup        preg_replace("/[^0-9]/",""$_POST['backup']);
                
    $virus        preg_replace("/[^0-9]/",""$_POST['virus']);
                
    $install    preg_replace("/[^0-9]/",""$_POST['install']);
                
    $comments    mysql_real_escape_string($_POST['comments']);                
                
    $email        $_POST['email'];
                
                if (
    filter_var($emailFILTER_VALIDATE_EMAIL)  != TRUE
                {
                    
    $email preg_replace("/[^A-Za-z0-9]/"""$email);
                }

                    
    $query "INSERT INTO tickets (brand,serial,virus,reimage,backup,comments,statvirus,statreimage,statbackup,pickup,Fname,Lname,email,phone) VALUES ('".$brand."','".$serial."','".$virus."','".$install."','".$backup."','".$comments."','".$statvirus."','".$statreimage."','".$statbackup."','".$pickup."','".$fname."','".$lname."','".$email."','".$phone1."')";
                    
    $run mysql_query($query);
                    if(!
    $run)
                    {
                        echo 
    "Something went wrong while trying to create your repair 
                                ticket, please try again."
    ;
                    }
                    else
                    {
                        echo 
    "The ticket has been successfully created.";
                        
    tickets::checkticket($tid"tickets");
                    }
            }
        }
        function 
    checkticket($data,$data2)
        {
            
    $sessuser $_SESSION["username"];    

                if(
    $data == 0)
                {

                    
    $query "SELECT * FROM ".$data2." ORDER BY TID ASC";
                    
    $run mysql_query($query);
                    
    $foundnum mysql_num_rows($run);
                    if(
    $foundnum==0)
                    {
                        if(
    $data2 == "tickets")
                        {
                            echo 
    "There are currently no open repair tickets.";
                        }
                        elseif(
    $data2 == "archive")
                        {
                            echo 
    "There are currently no archived tickets.";
                        }
                    }
                    else
                    {
                        echo 
    "<table>";                    
                        while(
    $row mysql_fetch_assoc($run))
                        {
                            
    $brand    $row['brand'];
                            
    $tid     $row['TID'];
                            
    $fname    $row['Fname'];
                            
    $lname    $row['Lname'];
                                    if(
    $data2 == "tickets")
                                    {
                                        echo 
    "<tr><td align=left><a href=\"index.php?page=repair&option=check&option2=selected&tid=".$tid."\">".$tid." - ".$brand." - ".$fname." ".$lname."</a></td></tr>";                                    
                                    }
                                    elseif(
    $data2 == "archive")
                                    {
                                        echo 
    "<tr><td align=left><a href=\"index.php?page=repair&option=archive&option2=selected&tid=".$tid."\">".$tid." - ".$brand." - ".$fname." ".$lname."</a></td></tr>";    
                                    }


                        }
                        echo 
    "</table>";                    
                    }
                }
                else
                {
                    
    $tid preg_replace("/[^0-9]/",""$data);
                    
    $query mysql_query("SELECT * FROM ".$data2." WHERE TID =".$tid);    
                    
    $foundnum mysql_num_rows($query);            
                    if(
    $foundnum==0)
                    {
                        echo 
    "That support ticket does not exist.";
                    }
                    else
                    {
                        
    $result mysql_fetch_assoc($query);
                        
    $brand $result['brand'];
                        
    $serial $result['serial'];
                        
    $virus $result['virus'];
                        
    $reimage $result['reimage'];
                        
    $backup $result['backup'];
                        
    $comments $result['comments'];
                        
    $statvirus $result['statvirus'];
                        
    $statreimage $result['statreimage'];
                        
    $statbackup $result['statbackup'];
                        
    $pickup $result['pickup'];
                        
    $fname $result['Fname'];
                        
    $lname $result['Lname'];
                        
    $email $result['email'];
                        
    $phone $result['phone'];
                        
    $phone site::formatPhone($phone);
                        
    $comments site::mynl2br($comments);
                        
                        if(
    $virus == 1)
                        {
                            
    $virus "<font color=green>Yes</font>";
                            if(
    $statvirus == 1)
                            {
                                
    $statvirus "<font color=green>Complete</font>";
                            }
                            else
                            {
                                
    $statvirus "<font color=red>Pending</font>";
                            }
                        }
                        else
                        {
                            
    $virus "<font color=red>No</font>";
                            
    $statvirus "";
                        }
                        if(
    $backup == 1)
                        {
                            
    $backup "<font color=green>Yes</font>";
                            if(
    $statbackup == 1)
                            {
                                
    $statbackup "<font color=green>Complete</font>";
                            }
                            else
                            {
                                
    $statbackup "<font color=red>Pending</font>";
                            }
                        }
                        else
                        {
                            
    $backup "<font color=red>No</font>";
                            
    $statbackup "";
                        }    
                        if(
    $reimage == 1)
                        {
                            
    $reimage "<font color=green>Yes</font>";
                            if(
    $statreimage == 1)
                            {
                                
    $statreimage "<font color=green>Complete</font>";
                            }
                            else
                            {
                                
    $statreimage "<font color=red>Pending</font>";
                            }
                        }
                        else
                        {
                            
    $reimage "<font color=red>No</font>";
                            
    $statreimage "";
                        }
                        if(
    $pickup == 1)
                        {
                            
    $pickup "<font color=green>Yes</font>";
                        }
                        else
                        {
                            
    $pickup "<font color=red>No</font>";
                        }
                        if(
    $data2 == "archive")
                        {
                            echo 
    "You must have Javascript enabled in order to delete tickets.";
                        }
                        else
                        {
                            echo 
    "<br />";
                        }
                        echo 
    "<table>
                            <tr><td><b>Ticket #:</b></td><td colspan=2>"
    .$tid."</td></tr>
                            <tr><td><b>Ready for Pickup:</b></td><td colspan=2>"
    .$pickup."</td></tr>
                            <tr><td><b>Name:</b></td><td colspan=2>"
    .$fname." ".$lname."</td></tr>
                            <tr><td><b>Phone #:</b></td><td colspan=2>"
    .$phone."</td></tr>
                            <tr><td><b>Email:</b></td><td colspan=2>"
    .$email."</td></tr>
                            <tr><td><b>Brand:</b></td><td colspan=2>"
    .$brand."</td></tr>
                            <tr><td><b>Serial #:</b></td><td colspan=2>"
    .$serial."</td></tr>
                            <tr><td><b>Virus<br/>Removal:</b></td><td>"
    .$virus."</td><td>".$statvirus."</td></tr>
                            <tr><td><b>Data<br>Recovery:</b></td><td>"
    .$backup."</td><td>".$statbackup."</td></tr>
                            <tr><td><b>Reimage<br/>if necessary:</b></td><td>"
    .$reimage."</td><td>".$statreimage."</td></tr>
                            <tr><td colspan=3><br/></td></tr>
                            <tr><td colspan=3><b>Comments:</b></td></tr>
                            <tr><td colspan=3>"
    .$comments."</td></tr>
                            <tr><td colspan=3><hr></td></tr>"
    ;                    
                        
                            if(
    AUTH_1)
                            {
                                if(
    $data2 == "tickets")
                                {
                                echo 
    "<tr><td align=\"center\"><form action=\"index.php?page=repair&option=edit&tid=".$tid."\" method=\"post\">
                                        <input type=\"submit\" value=\"Edit\"></form></td>"
    ;
                                    if(
    AUTH_2)
                                    {        
                                    echo 
    "<td align=\"center\"><form name=\"archiveticketform\" action=\"index.php?page=repair&option=archive&option2=move&tid=".$tid."\" method=\"post\">
                                            <input type=\"button\" onclick=\"return ticketArchive()\" value=\"Archive\"></form></td>"
    ;    
                                    }
                                    else
                                    {
                                        echo 
    "<td></td>";
                                    }
                                    
                                echo 
    "</tr>";
                                
                                }
                                elseif(
    $data2 == "archive")
                                {
                                    if(
    AUTH_2)
                                    {
                                        echo 
    "<tr>
                                            <td align=\"center\"><form name=\"deleteticketform\" method=\"POST\" action=\"index.php?page=repair&option=archive&option2=delete&tid="
    .$tid."\">
                                            <input type=\"button\" onclick=\"return ticketDelete()\" value=\"Delete\"></form></td>"
    ;
                                        
                                            
                                        echo 
    "<td align=\"center\"><form action=\"index.php?page=repair&option=archive&option2=restore&tid=".$tid."\" method=\"post\">
                                            <input type=\"submit\" value=\"Un-Archive\"></form></td></tr>"
    ;
                                    }
                                }
                            }
                        }
                            
                            
    $query mysql_query("SELECT * FROM updates WHERE TID = ".$tid." ORDER BY TUID ASC");
                            
    $foundnum mysql_num_rows($query);
            
                            if(
    $foundnum 0)
                            {    
                                echo 
    "<tr><td><br /><b>Update Notes:</b></td></tr>";
                                while(
    $row mysql_fetch_assoc($query))
                                {
                                    
    $comment    $row['Comment'];
                                    
    $comment     site::mynl2br($comment);
                                    
    $time        $row['time'];
                                    echo 
    "<tr><td colspan=3><hr></td></tr>
                                        <tr><td colspan=3><i>"
    .$time."</i></td></tr>
                                            <tr><td colspan=3>"
    .$comment."</td></tr>";
                                }
                                echo 
    "</table>";
                            }
                            else
                            {
                                echo 
    "</table>";
                            }                            
                    }
        }
        function 
    editticket($data)
        {
            
    $tid preg_replace("/[^0-9]/",""$data);
            
    $run mysql_query("SELECT * FROM tickets WHERE TID =".$tid);
            
    $result mysql_fetch_assoc($run);
            
            
    $brand $result['brand'];
            
    $serial $result['serial'];
            
    $virus $result['virus'];
            
    $reimage $result['reimage'];
            
    $backup $result['backup'];
            
    $comments $result['comments'];
            
    $comments site::mynl2br($comments);
            
    $statvirus $result['statvirus'];
            
    $statreimage $result['statreimage'];
            
    $statbackup $result['statbackup'];
            
    $pickup $result['pickup'];
            
    $fname $result['Fname'];
            
    $lname $result['Lname'];
            
    $email $result['email'];
            
    $phone $result['phone'];
            
            
    $date date('M d\, Y g\:i a');

            if(
    $pickup == 1)
            {
                
    $pickup "<input type=\"checkbox\" checked=\"checked\" name=\"pickup\" value=\"1\">";
            }
            else
            {
                
    $pickup "<input type=\"checkbox\" name=\"pickup\" value=\"1\">";
            }
            
            if(
    $virus == 1)
            {
                
    $virus "<font color=green>Yes</font>";
                if(
    $statvirus == 1)
                {
                    
    $statvirus "<input type=\"checkbox\" checked=\"checked\" name=\"statvirus\" value=\"1\">";
                }
                else
                {
                    
    $statvirus "<input type=\"checkbox\" name=\"statvirus\" value=\"1\">";
                }
            }
            else
            {
                
    $virus "<font color=red>No</font>";
                
    $statvirus "<input type=\"checkbox\" disabled=\"true\">";
            }
            
            if(
    $backup == 1)
            {
                
    $backup "<font color=green>Yes</font>";
                if(
    $statbackup == 1)
                {
                    
    $statbackup "<input type=\"checkbox\" checked=\"checked\" name=\"statbackup\" value=\"1\">";
                }
                else
                {
                    
    $statbackup "<input type=\"checkbox\" name=\"statbackup\" value=\"1\">";
                }
            }
            else
            {
                
    $backup "<font color=red>No</font>";
                
    $statbackup "<input type=\"checkbox\" disabled=\"true\">";
            }    
            
            if(
    $reimage == 1)
            {
                
    $reimage "<font color=green>Yes</font>";
                if(
    $statreimage == 1)
                {
                    
    $statreimage "<input type=\"checkbox\" checked=\"checked\" name=\"statreimage\" value=\"1\">";
                }
                else
                {
                    
    $statreimage "<input type=\"checkbox\" name=\"statreimage\" value=\"1\">";
                }
            }
            else
            {
                
    $reimage "<font color=red>No</font>";
                
    $statreimage "<input type=\"checkbox\" disabled=\"true\">";
            }
            
            if(
    AUTH_1)
            {
                echo 
    "<form action = \"index.php?page=repair&option=edit&option2=submit&tid=".$tid."\" method=\"post\">
                        <table>
                        <tr><td><b>Ticket #:</b></td><td colspan=2>"
    .$tid."</td></tr>
                        <tr><td><b>Ready for Pickup:</b></td><td colspan=2>"
    .$pickup."</td></tr>
                        <tr><td><b>Name:</b></td><td colspan=2>"
    .$fname." ".$lname."</td></tr>
                        <tr><td><b>Phone #:</b></td><td colspan=2>"
    .$phone."</td></tr>
                        <tr><td><b>Email:</b></td><td colspan=2>"
    .$email."</td></tr>
                        <tr><td><b>Brand:</b></td><td colspan=2>"
    .$brand."</td></tr>
                        <tr><td><b>Serial #:</b></td><td colspan=2>"
    .$serial."</td></tr>
                        <tr><td><b>Virus<br/>Removal:</b></td><td>"
    .$virus."</td><td>".$statvirus."</td></tr>
                        <tr><td><b>Data<br>Recovery:</b></td><td>"
    .$backup."</td><td>".$statbackup."</td></tr>
                        <tr><td><b>Reimage<br/>if necessary:</b></td><td>"
    .$reimage."</td><td>".$statreimage."</td></tr>
                        <tr><td colspan=3><b>Comments:</b></td></tr>
                        <tr><td colspan=3>"
    .$comments."</td></tr>
                        <tr><td colspan=3><hr></td></td>
                        <tr><td colspan=3><b>Update Entry:</b></td></tr>
                        <tr><td colspan=3><textarea name=\"updatecomments\" cols=50 rows=10></textarea></td></tr>
                        </table>
                        <input type=\"hidden\" value=\""
    .$tid."\" name=\"tid\">                                                                                                    
                        <input type=\"hidden\" value=\""
    .$date."\" name=\"time\">
                        <input type=\"submit\" value=\"Submit\"></form>
                        "
    ;    
                        
            }
        }
        function 
    submitedit($tid)
        {
            
    $tid                $_POST['tid'];
            
    $tid                preg_replace("/[^0-9]/"""$tid);
            
    $pickup                $_POST['pickup'];
            
    $pickup                preg_replace("/[^0-9]/"""$pickup);
            
    $statvirus            $_POST['statvirus'];
            
    $statvirus            preg_replace("/[^0-9]/"""$statvirus);
            
    $statbackup            $_POST['statbackup'];
            
    $statbackup            preg_replace("/[^0-9]/"""$statbackup);
            
    $statreimage        $_POST['statreimage'];
            
    $statreimage        preg_replace("/[^0-9]/"""$statreimage);
            
    $updatecomments        $_POST['updatecomments'];
            
    $updatecomments        mysql_real_escape_string($updatecomments);
            
    $time                $_POST['time'];
            
    $time                mysql_real_escape_string($time);
            
            
    $query mysql_query("UPDATE tickets SET pickup = '".$pickup."', statvirus = '".$statvirus."', statbackup = '".$statbackup."', statreimage = '".$statreimage."' WHERE tid = ".$tid);
            if(!
    $query)
            {
                echo 
    "An error occurred while trying to update the ticket, try refreshing the page or logging out and back in.";
            }
            else
            {
                if(
    strlen($updatecomments) < 5)
                {
                    
    tickets::checkticket($tid"tickets");
                }
                else
                {
                    
    $query mysql_query("INSERT INTO updates (TID, comment, time) VALUES ('".$tid."','".$updatecomments."','".$time."')");
                    if(!
    $query)
                    {
                        echo 
    "An error occurred while trying to update the ticket, try refreshing the page or logging out and back in.";    
                    }
                    else
                    {
                        
    tickets::checkticket($tid"tickets");
                    }
                }
            }
            
        }
        function 
    moveticket($data$data2)
        {
            if(
    $data2 == "tickets")
            {
                
    $switch "archive";    
            }
            elseif(
    $data2 == "archive")
            {
                
    $switch "tickets";
            }
            
    $query    mysql_query("SELECT * FROM ".$switch." WHERE TID = ".$data);
            if(!
    $query)
            {
                echo 
    "An error occurred while trying to archive this ticket, please refresh or relog and try again.";
            }
            else
            {
                
    $result    mysql_fetch_assoc($query);
                
                
    $brand            $result['brand'];
                
    $serial            $result['serial'];
                
    $virus            $result['virus'];
                
    $reimage        $result['reimage'];
                
    $backup            $result['backup'];
                
    $comments        $result['comments'];
                
    $comments        mysql_real_escape_string($comments);
                
    $statvirus         $result['statvirus'];
                
    $statreimage     $result['statreimage'];
                
    $statbackup     $result['statbackup'];
                
    $pickup         $result['pickup'];
                
    $fname             $result['Fname'];
                
    $lname             $result['Lname'];
                
    $email            $result['email'];
                
    $phone             $result['phone'];
                
                
    $query mysql_query("INSERT INTO ".$data2." (TID,brand,serial,virus,reimage,backup,comments,statvirus,statreimage,statbackup,pickup,Fname,Lname,email,phone) VALUE ('".$data."','".$brand."','".$serial."','".$virus."','".$reimage."','".$backup."','".$comments."','".$statvirus."','".$statreimage."','".$statbackup."','".$pickup."','".$fname."','".$lname."','".$email."','".$phone."')");
                if(!
    $query)
                {
                echo 
    "An error occurred while trying to archive this ticket, please refresh or relog and try again.";
                }
                else
                {
                    
    $query mysql_query("DELETE FROM ".$switch." WHERE TID = ".$data);
                    if(!
    $query)
                    {
                        echo 
    "An error occurred while trying to archive this ticket, please refresh or relog and try again.";                    
                    }
                    else
                    {
                        
    tickets::checkticket($data$data2);    
                    }
                }
            }    
        }
        function 
    deleteticket($data)
        {
            if(
    AUTH_2)
            {
                
    $query mysql_query("DELETE FROM archive WHERE TID = ".$data);
                if(!
    $query)
                {
                    echo 
    "An error occurred while trying to delete this ticket, please refresh or relog and try again.";            
                }
                else
                {
                    
    $query mysql_query("DELETE FROM updates WHERE TID = ".$data);
                    if(!
    $query)
                    {
                    echo 
    "An error occurred while trying to delete this ticket, please refresh or relog and try again.";                
                    }
                    else
                    {
                        
    tickets::checkticket(0"tickets");
                    }
                }    
            }
        }
        function 
    nextticket()
        {
                
    $result mysql_query("SHOW TABLE STATUS LIKE 'tickets'");
                
    $row mysql_fetch_array($result);
                
    $next $row['Auto_increment'];
                
    $next sprintf("%04d"$next);
                return 
    $next;
        }    
    }
    ?>


    site.session.php
    Spoiler:

    PHP Code:
    <?php
    class sessionhand
    {
        function 
    loginform()
        {
            echo 
    "<form name=\"login\" action=\"index.php?page=portal\" method=\"post\"> 
            <input type=\"hidden\" name=\"login\" />
            Username:<br /><input type=\"text\" name=\"username\" maxlength=\"10\"/><br />
            Password:<br /><input type=\"password\" name=\"password\" maxlength=\"15\"/><br /><br />
            <input type=\"submit\" value=\"Login\" />
            </form><a href=\"index.php?page=register\">Register</a> | <a href=\"index.php?page=forgotpw\">Forgot Password</a>"
    ;    
        }
        function 
    login($username,$password)
        {    
            if(
    $username != "" && $password != "" )
            {
              if(
    ctype_alnum($username) && ctype_alnum($password))
              {
                
    $password site::encryptpassword($password);
                
    $query "SELECT * FROM users WHERE ID = '".$username."'";
                
    $run mysql_query($query);     
                
    $resultmysql_fetch_assoc($run);
                
    $pwd $result['PWD'];
                
    $uid $result['UID'];
                
    $fname $result['Fname'];
                
    $auth $result['AUTH'];

                    if (
    $password == $pwd)    
                    {
                        
    $_SESSION["uid"] = $uid;
                        
    $_SESSION["username"] = $username;
                        
    $_SESSION["fname"] = $fname;
                        
    $_SESSION["auth"] = $auth;
                        
                        if(isset(
    $_SESSION["username"]))
                        {
                            
    sessionhand::handle();
                        }
                        else
                        {
                            
    sessionhand::handle();
                        }
                        
                    }
                    else
                    {
                        echo 
    "<font color=red>login failed</font><br />";
                        
    sessionhand::loginform();
                    }
                }
                else
                {
                    echo 
    "<font color=red>login failed</font><br />";
                    
    sessionhand::loginform();
                }
            }
            else
            {
                echo 
    "<font color=red>login failed</font><br />";
                
    sessionhand::loginform();
            }
        }
        function 
    logout()
        {
            
    session_destroy();
            
    sessionhand::loginform();
        }
        function 
    userbox()
        {
            if (isset(
    $_POST['login']))
            {
                
    $username $_POST['username'];
                
    $password $_POST['password'];

                    if(
    $username == "" || $password == "" || !ctype_alnum($username) || !ctype_alnum($password))
                    {
                        echo 
    "<font color=red>login failed</font><br />";
                        
    sessionhand::loginform();
                    }
                    else
                    {
                    
    sessionhand::login($username,$password);
                    }
            }        
            elseif(
    LOGGED_IN
            {
                
    $uid $_SESSION['uid'];
                
    $uid preg_replace("/[^0-9]/",""$uid);    
                    if (isset(
    $_POST['logout']))
                    {
                        
    sessionhand::logout();
                    }
                    else
                    {
                        
    sessionhand::handle();
                    }
            }
            else
            {
                
    sessionhand::handle();
            }
        }
        function 
    handle()
        {
            if(isset(
    $_SESSION["username"])) 
            {
                
    $uid $_SESSION['uid'];
            
                
    //echo "<br />";
                
    echo "<font size=\"3\">Hello ".$_SESSION['fname']."</font><br />";
                echo 
    "<br />";

                echo 
    "<form name=\"logout\" action=\"index.php?page=portal\" method=\"post\">
                <input type=\"hidden\" name=\"logout\" />
                <input type=\"submit\" value=\"Logout\" /></form>"
    ;
                echo 
    "<br />";
            
            }
            else
            {
            
    sessionhand::loginform();
            }
        }
        function 
    register()
        {
            
    $settings    parse_ini_file('settings.ini');
            
    $secret        $settings['secret'];
            
            
    $username    $_POST['username'];
            
    $password    $_POST['password'];
            
    $password1    $_POST['password1'];
            
    $fname        $_POST['fname'];
            
    $lname        $_POST['lname'];
            
    $email        $_POST['email'];
            
    $access        $_POST['access'];
            
    $sid        $_POST['sid'];
            if(
    $sid == "")
            {
                
    $sid "0";
            }
            
            if(!
    ctype_alnum($fname) || !ctype_alnum($lname) || !ctype_alnum($sid))
            {
                echo 
    "<font color=red>There were invalid characters in the information you entered.</font>";
                
    sessionhand::registerform($username,$fname,$lname,$email,$sid);
            }
            else
            {
        
                if(!
    ctype_alnum($username) || !ctype_alnum($password) || !ctype_alnum($password1)) 
                {
                    echo 
    "<font color=red>There were invalid characters in the username or password you entered.</font>";
                    
    sessionhand::registerform($username,$fname,$lname,$email,$sid);
                }
                else
                {
                    if(
    $password != $password1
                    {
                        echo 
    "<font color=red>The password(s) you entered do not match.</font>";
                        
    sessionhand::registerform($username,$fname,$lname,$email,$sid);
                    }
                    else
                    {
                        if(
    $access != $secret)
                        {
                            echo 
    "<font color=red>The access code you entered was not valid.</font>";
                            
    sessionhand::registerform($username,$fname,$lname,$email,$sid);
                        }
                        else
                        {
                            if(
    filter_var($emailFILTER_VALIDATE_EMAIL)  == TRUE
                            {
                                
    $query "SELECT ID FROM users WHERE ID = '".$username."'";
                                
    $run mysql_query($query);     
                                
                                if(!
    $run)
                                {
                                    echo 
    "<font color=red>Something went wrong.</font>";    
                                }
                                else
                                {
                                    
    $foundnum mysql_num_rows($run);
                                    
                                    if (
    $foundnum==0)
                                    {
                                        
    $password site::encryptpassword($password);    
                                        
    $sql "INSERT INTO users (ID,PWD,Fname,Lname,Email,AUTH,SID) VALUES ('".$username."','".$password."','".$fname."','".$lname."','".$email."','1','".$sid."')";
                                        
                                        
    $result mysql_query($sql);
                                        if(!
    $result
                                        {
                                            echo 
    "<font color=red>An error occurred, please reload the page and try again.</font>";
                                        } 
                                        else 
                                        {
                                            echo 
    "<font color=green>You have successfully registered.</font><br />";
                                            
    sessionhand::userbox();
                                        }
                                    }
                                    else
                                    {
                                        echo 
    "<font color=red>The username you entered has already been used.</font>";
                                        
    sessionhand::registerform("",$fname,$lname,$email,$sid);
                                    }    
                                }
                            }
                            else
                            {
                                echo 
    "<font color=red>There were invalid characters in the email address you entered.</font>";
                                
    sessionhand::registerform($username,$fname,$lname,"",$sid);
                            }
                        }
                    }
                }
            }
        }
        function 
    registerform($id,$fname,$lname,$email,$sid)
        {
            echo 
    "<br />Registration is for Tech Team members only.<br />";
            echo 
    "<form name=\"register\" action=\"index.php?page=register\" method=\"post\"> 
                        <input type=\"hidden\" name=\"register\" />
                        Username:<br /><input type=\"text\" name=\"username\" maxlength=\"10\" value=\""
    .$id."\"/><br />
                        Password:<br /><input type=\"password\" name=\"password\" maxlength=\"15\" /><br />
                        Re-enter Password:<br /><input type=\"password\" name=\"password1\" maxlength=\"15\" /><br />
                        Access Code:<br /><input type=\"password\" name=\"access\" maxlength=\"10\" /><br /><br />
                        First Name:<br /><input type=\"text\" name=\"fname\" maxlength=\"15\" value=\""
    .$fname."\" /><br />
                        Last Name:<br /><input type=\"text\" name=\"lname\" maxlength=\"15\" value=\""
    .$lname."\" /><br />
                        Email:<br /><input type=\"text\" name=\"email\" maxlength=\"35\" value=\""
    .$email."\" /><br />
                        Student ID Number:<br /><input type=\"text\" name=\"sid\" maxlength=\"10\" value=\""
    .$sid."\" /><br />
                        <input type=\"submit\" value=\"Register\" />
                        </form><br />"
    ;
        }
        function 
    verifyuser($sessuser)
        {
            if(
    ctype_alnum($sessuser))
            {
                
    $query mysql_query("SELECT * FROM users WHERE ID = '".$sessuser."'");
                
    $run mysql_fetch_array($query); 
                return (isset(
    $run["ID"]));
            }
            else
            {
                return 
    false;
            }
        }
        function 
    verifyauth($sessuser$variable)
        {
            if(
    ctype_alnum($sessuser))
            {
                
    $query mysql_query("SELECT AUTH FROM users WHERE ID = '".$sessuser."'");
                
    $run mysql_fetch_assoc($query);

                if(
    $run["AUTH"] >= $variable)
                {
                    return 
    true;
                }
                else
                {
                    return 
    false;
                }
            }
            else
            {
                return 
    false;
            }
        }
        function 
    forgotpwform($username,$first,$last,$email)
        {
            echo 
    "<form name=\"forgotpw\" action=\"index.php?page=forgotpw\" method=\"post\"> 
                        <input type=\"hidden\" name=\"forgotpw\" />
                        Username:<br /><input type=\"text\" name=\"username\" maxlength=\"10\" value=\""
    .$username."\"/><br />
                        New Password:<br /><input type=\"password\" name=\"password\" maxlength=\"15\" /><br />
                        Re-enter Password:<br /><input type=\"password\" name=\"password1\" maxlength=\"15\" /><br />
                        Access Code:<br /><input type=\"password\" name=\"access\" maxlength=\"10\" /><br /><br />
                        First Name:<br /><input type=\"text\" name=\"fname\" maxlength=\"15\" value=\""
    .$first."\"/><br />
                        Last Name:<br /><input type=\"text\" name=\"lname\" maxlength=\"15\" value=\""
    .$last."\"/><br />
                        Email:<br /><input type=\"text\" name=\"email\" maxlength=\"35\" value=\""
    .$email."\"/><br />
                        Student ID Number:<br /><input type=\"password\" name=\"sid\" maxlength=\"10\" /><br />
                        <input type=\"submit\" value=\"Submit\" />
                        </form><br />"
    ;        
        }
        function 
    forgotpw()
        {
            
    $settings    parse_ini_file('settings.ini');
            
    $secret        $settings['secret'];
            
            
    $username    $_POST['username'];
            
    $password    $_POST['password'];
            
    $password1    $_POST['password1'];
            
    $fname        $_POST['fname'];
            
    $lname        $_POST['lname'];
            
    $email        $_POST['email'];
            
    $sid        $_POST['sid'];
            
    $access        $_POST['access'];
            if(
    $sid == "")
            {
                
    $sid "0";
            }
            if(!
    ctype_alnum($fname) || !ctype_alnum($lname) || !ctype_alnum($sid) ||
            !
    ctype_alnum($username) || !ctype_alnum($password) || !ctype_alnum($password1))
            {
                echo 
    "<font color=red>Failed to change password.</font><br />";
                
    sessionhand::forgotpwform($username,$fname,$lname,$email);
            }
            else
            {
                if(
    $password == $password1 && filter_var($emailFILTER_VALIDATE_EMAIL)  == TRUE)  
                {
                    if(
    $secret == $access)
                    {
                        
    $query "SELECT * FROM users WHERE ID = '".$username."'";
                        
    $run mysql_query($query);
                        
    $foundnum mysql_num_rows($run);
                        if(
    $foundnum==1)
                        {
                            
    $resultmysql_fetch_assoc($run);
                            
    $id $result['ID'];
                            
    $email1 $result['Email'];
                            
    $fname1 $result['Fname'];
                            
    $lname1 $result['Lname'];
                            
    $auth $result['AUTH'];
                            
    $sid1 $result['SID'];
                            if(
    $username == $id && $fname == $fname1 && $lname == $lname1 && $email == $email1 && $sid == $sid1)
                            {
                                
    $password site::encryptpassword($password);
                                
    $query mysql_query("UPDATE users SET PWD = '".$password."' WHERE ID = '".$id."'");
                                if(!
    $query)
                                {
                                    echo 
    "<font color=red>Failed to change password.</font><br />";
                                    
    sessionhand::forgotpwform($username,$fname,$lname,$email);
                                }
                                else
                                {
                                    echo 
    "<font color=green>Password successfully changed.</font><br />";
                                    
    sessionhand::loginform();
                                }
                            }
                            else
                            {
                                echo 
    "<font color=red>Failed to change password.</font><br />";
                                
    sessionhand::forgotpwform($username,$fname,$lname,$email);
                            }
                        }
                        else
                        {
                            echo 
    "<font color=red>Failed to change password.</font><br />";
                            
    sessionhand::forgotpwform($username,$fname,$lname,$email);
                        }
                    }
                    else
                    {
                        echo 
    "<font color=red>Failed to change password.</font><br />";
                        
    sessionhand::forgotpwform($username,$fname,$lname,$email);
                    }
                }
                else
                {
                    echo 
    "<font color=red>Failed to change password.</font><br />";
                    
    sessionhand::forgotpwform($username,$fname,$lname,$email);
                }
                
            }
                    
        }
    }
    ?>


    site.functions.php
    Spoiler:

    PHP Code:
    <?php
    class site
    {
        function 
    dbconnect()
        {
            
    $settings parse_ini_file('settings.ini');
            
    $host    $settings['host'];
            
    $db        $settings['db'];
            
    $user    $settings['username'];
            
    $pass    $settings['password'];
            
    $con    mysql_connect($host,$user,$pass);
            
    mysql_select_db($db$con);    
        }
        function 
    domain()
        {
            
    $settings parse_ini_file('settings.ini');
            
    $domain    $settings['domain'];
            
            return 
    $domain;    
        }
        function 
    encryptpassword($password)
        {
            
    $pw strip_tags(substr($password,0,15));
            
            
    $cleanpw md5($pw);
            
            return 
    $cleanpw;
        }
        function 
    mynl2br($text)
        { 
        return 
    strtr($text, array("\r\n" => '<br />'"\r" => '<br />'"\n" => '<br />')); 
        } 
        function 
    formatPhone($num)
        {
            
    $num preg_replace('/[^0-9]/'''$num);
        
            
    $len strlen($num);
            if(
    $len == 7)
        {
            
    $num preg_replace('/([0-9]{3})([0-9]{4})/''$1-$2'$num);
        }
        elseif(
    $len == 10)
        {
            
    $num preg_replace('/([0-9]{3})([0-9]{3})([0-9]{4})/''($1) $2-$3'$num);
        }
        else
        {
            
    $num "N/A";
        }
            return 
    $num;
        } 
    }

    ?>


    site.manage.php
    Spoiler:

    PHP Code:
    <?php
    class admin
    {
        function 
    manage()
        {
            if(
    AUTH_3)
            {
                
    admin::level3(0"list");
            }
            else
            {
                echo 
    "<font color=red>You are not authorized to view this page.</font>";
            }    
        }
        function 
    level3($data$data2)
        {
            if(
    AUTH_3)
            {
                
    $sessuid $_SESSION["uid"];
                
    $sessuid preg_replace("/[^0-9]/",""$sessuid);
                if(
    $data == && $data2 == "list")
                {
                    
    $query    mysql_query("SELECT * FROM users WHERE UID != '".$sessuid."' ORDER BY UID ASC");
                    if(!
    $query)
                    {
                        echo 
    "<font color=red>An error occurred, refresh the page and try again.</font>";
                    }
                    else
                    {
                        echo 
    "<table>";
                        while(
    $result mysql_fetch_assoc($query))
                        {        
                        
    $uid    $result['UID'];
                        
    $id        $result['ID'];
                        
    $fname    $result['Fname'];
                        
    $lname    $result['Lname'];
                        
    $email    $result['Email'];
                        
    $auth    $result['AUTH'];
                        
    $sid    $result['SID'];
                        
                        echo 
    "<tr><td align=left><a href=\"index.php?page=portal&option=manage&option2=selected&uid=".$uid."\">".$uid.": ".$lname.", ".$fname."</a></td></tr>";                                    
                        }    
                        echo 
    "</table>";                
                    }
                }
                elseif(
    $data2 == "selected")
                {
                    
    $query mysql_query("SELECT * FROM users WHERE UID ='".$data."'");
                    if(!
    $query)
                    {
                        echo 
    "<font color=red>An error occurred, refresh the page and try again.</font>";
                    }
                    else
                    {
                        
    $result mysql_fetch_assoc($query);
                        
                        
    $uid    $result['UID'];
                        
    $id        $result['ID'];
                        
    $fname    $result['Fname'];
                        
    $lname    $result['Lname'];
                        
    $email    $result['Email'];
                        
    $auth    $result['AUTH'];
                        
    $sid    $result['SID'];
                        

                        echo 
    "<br />You must have Javascript enabled in order to delete users.
                        <table><form action=\"index.php?page=portal&option=manage&option2=submitedit&uid="
    .$uid."\" method=\"post\">
                        <tr><td align=\"right\">Username:</td><td colspan=\"2\"><input type=\"text\" name=\"username\" maxlength=\"10\" value=\""
    .$id."\" /></td></tr>
                        <tr><td align=\"right\">First Name:</td><td colspan=\"2\"><input type=\"text\" name=\"fname\" maxlength=\"15\" value=\""
    .$fname."\" /></td></tr>
                        <tr><td align=\"right\">Last Name:</td ><td colspan=\"2\"><input type=\"text\" name=\"lname\" maxlength=\"15\" value=\""
    .$lname."\" /></td></tr>
                        <tr><td align=\"right\">Email:</td><td colspan=\"2\"><input type=\"text\" name=\"email\" maxlength=\"35\" value=\""
    .$email."\" /></td></tr>
                        <tr><td align=\"right\">Student ID:</td><td colspan=\"2\"><input type=\"text\" name=\"sid\" maxlength=\"10\" value=\""
    .$sid."\" /></td></tr>
                        <tr><td align=\"right\">Authorization:</td><td colspan=\"2\"><select name=\"auth\""
    ;
                        if(
    $auth >= 3)
                        {
                            echo 
    " disabled=\"disabled\">";
                        }
                        else
                        {
                            echo 
    ">";
                        }
                        
                        if(
    $auth == 0)
                        {
                            echo 
    "<option selected=\"yes\" value=\"0\">Level 0</option>";
                        }
                        else
                        {
                            echo 
    "<option value=\"0\">Level 0</option>";
                        }
                        if(
    $auth == 1)
                        {
                            echo 
    "<option selected=\"yes\" value=\"1\">Level 1</option>";
                        }
                        else
                        {
                            echo 
    "<option value=\"1\">Level 1</option>";
                        }
                        if(
    $auth == 2)
                        {
                            echo 
    "<option selected=\"yes\" value=\"2\">Level 2</option>";
                        }
                        else
                        {
                            echo 
    "<option value=\"2\">Level 2</option>";
                        }
                        if(
    $auth >= 3)
                        {
                            echo 
    "<option selected=\"yes\" value=\"".$auth."\">Level ".$auth."</option>
                            <input type=\"hidden\" name=\"auth\" value=\""
    .$auth."\">";
                        }

                        echo 
    "</td><tr><td align=\"center\"><input type=\"submit\" value=\"Submit\"></td>
                                <td></form><form method=\"POST\" name=\"deleteuserform\" action=\"index.php?page=portal&option=manage&option2=deleteuser&uid="
    .$uid."\"></td>
                                <td align=\"center\"><input type=\"hidden\" name=\"uid\" value=\""
    .$uid."\"><input type=\"button\" onclick=\"return userDelete('".$id."')\" value=\"Delete\" /></form></td></tr>
                            </table>"
    ;

                    }
                }
                elseif(
    $data2 == "submitedit")
                {
                    
    $uid     $_GET['uid'];
                    
    $id     $_POST['username'];
                    
    $fname    $_POST['fname'];
                    
    $lname    $_POST['lname'];
                    
    $email    $_POST['email'];
                    
    $auth    $_POST['auth'];
                    
    $sid    $_POST['sid'];
                    if(
    ctype_alnum($uid) && ctype_alnum($id) && ctype_alnum($fname) && 
                        
    ctype_alnum($lname) && ctype_alnum($auth) && ctype_alnum($sid) &&
                        
    filter_var($emailFILTER_VALIDATE_EMAIL) == true)
                    {
                        
    $query mysql_query("UPDATE users SET ID = '".$id."', Fname = '".$fname."', Lname = '".$lname."', Email = '".$email."', AUTH = '".$auth."', SID = '".$sid."' WHERE UID = '".$uid."'");
                        if(!
    query)
                        {
                            echo 
    "<font color=red>Something went wrong while updating the user.</font>";
                            
    admin::level3($uid"selected");
                        }
                        else
                        {
                            echo 
    "<font color=green>User successfully updated.</font>";
                            
    admin::level3($uid"selected");
                        }
                    }
                    else
                    {
                        echo 
    "<font color=red>Something went wrong while updating the user.</font>";
                        
    admin::level3($uid"selected");
                    }
                }
                elseif(
    $data2 == "deleteuser")
                {
                    
    $uid    $_POST['uid'];
                    if (
    $uid == $data)
                    {
                        if(
    ctype_alnum($uid))
                        {
                            
    $query mysql_query("DELETE FROM users WHERE UID = ".$uid);
                            if(!
    $query)
                            {
                                echo 
    "<font color=red>Something went wrong while deleting the user.</font>";
                                
    admin::manage();
                            }
                            else
                            {
                                echo 
    "<font color=green>User successfully deleted.</font>";
                                
    admin::manage();
                            }
                        }
                    }
                }
            }
        }
    }
    ?>


    site.constant.php
    Spoiler:

    PHP Code:
    <?php

    define
    ("LOGGED_IN", (isset($_SESSION["username"]) && sessionhand::verifyuser($_SESSION["username"])));
    define("AUTH_1", (sessionhand::verifyauth($_SESSION["username"], 1)));
    define("AUTH_2", (sessionhand::verifyauth($_SESSION["username"], 2)));
    define("AUTH_3", (sessionhand::verifyauth($_SESSION["username"], 3)));

    class 
    jscript
    {
        function 
    header()
        {
            echo 
    "
            <script type=\"text/javascript\">
            function userDelete(uName) 
            {
                if (confirm(\"Are you sure you want to delete \" + uName + \"?\")) 
                {
                    document.deleteuserform.submit();
                }
            }
            function ticketDelete() 
            {
                if (confirm(\"Are you sure you want to delete this ticket?\")) 
                {
                    document.deleteticketform.submit();
                }
            }
            function ticketArchive() 
            {
                if (confirm(\"Are you sure you want to archive this ticket?\")) 
                {
                    document.archiveticketform.submit();
                }
            }
            </script>"
    ;
        }
    }
    ?>


    settings.ini
    Spoiler:

    Code:
    host        = localhost
    db           = tech
    username    = root
    password    = password
    domain        = http://techteam.dyndns.biz
    secret        = techxteam1


    site.design.php
    Spoiler:

    PHP Code:
    <?php
    class design
    {
        function 
    page($page)
        {
            echo 
    "<!--[if IE]>
    <div align=\"center\">        
    <![endif]-->"
    ;
            echo 
    "    <link href=\"style.css\" rel=\"stylesheet\" type=\"text/css\"/>        
                    <div class=\"nav_holder\">
                        <div class=\"nav_content\">
                            <div id=\"container\">
                                <ul id=\"navigation\">
                                    <li><a href=\"index.php?page=home\">Home</a></li>
                                    <li><a href=\"index.php?page=repair\">Tickets</a></li>
                                    <li><a href=\"index.php?page=portal\">Portal</a></li>
                                </ul>
                            </div>
                        </div>
                    </div>
                    
                    <div id=\"content\">
                          <div id=\"left\">
                            <div class=\"side_content_menu\">
                                    <div align=\"right\">"
    ;
                        if(
    $page == "portal")
                        {
                            echo 
    "<div class=\"side_content\">
                            <ul class=\"list_side\">
                            <li><a href=\"index.php?page=portal&option=timeclock\">Time Clock</a></li>                        
                            <li><a href=\"index.php?page=portal&option=manage\">Manage</a></li>
                            <li><a href=\"index.php?page=register\">Register</a></li>
                            </ul>
                            </div>"
    ;                        
                        }
                        elseif(
    $page == "repair")
                        {
                            echo 
    "<div class=\"side_content\">
                            <ul class=\"list_side\">
                            <li><a href=\"index.php?page=repair&option=check\">Check</a></li>                        
                            <li><a href=\"index.php?page=repair&option=create\">Create</a></li>
                            <li><a href=\"index.php?page=repair&option=archive\">Archive</a></li>
                            </ul>
                            </div>"
    ;                        
                        }
                        else
                        {
                            
                        }
            echo 
    "
                                    </div>
                                    <div align=\"center\">
                                    </div>
                            </div>
                        </div>
                        <div id=\"center\">                    
                        <div class=\"center_content\">
                        <div align=\"center\">"
    ;
                
        }
        function 
    endpage()
        {
            echo 
    "</div></div></div>
                            <div id=\"site_footer\">
                                Created by: Zach Kemppel
                            </div>                        
                        </div>
                    </div>
                    <!--[if IE]>
                    </div>
                    <![endif]-->
                    "
    ;
        }
        function 
    homepage()
        {
            echo 
    "<font size=\"3\">To check the current status of your computer's repair, insert the 4 digit ticket number you received when you dropped off your computer.</font><br/>";
            echo 
    "<form action=\"index.php\" method=\"get\">
                    <input type=\"hidden\" name=\"page\" value=\"ticket\">
                    <input type=\"hidden\" name=\"option\" value=\"check\">
                    <input type=\"text\" name=\"tid\" maxlength=\"4\">
                    <input type=\"submit\" value=\"Check\">
                    </form>"
    ;
        }    
    }
    ?>
    Last edited by zkemppel; 25-01-12 at 05:45 AM.


  2. #2
    :-) s-p-n is offline
    DeveloperRank
    Jun 2007 Join Date
    Next DoorLocation
    2,098Posts

    Re: Current Project (looking for feedback)

    It works, find a better theme.

    Are you going to release this open source?

  3. #3
    Account Upgraded | Title Enabled! zkemppel is offline
    MemberRank
    Apr 2007 Join Date
    RootLocation
    241Posts

    Re: Current Project (looking for feedback)

    If you're actually interested in the source then I can make a release.

  4. #4
    Account Upgraded | Title Enabled! zkemppel is offline
    MemberRank
    Apr 2007 Join Date
    RootLocation
    241Posts

    Re: Current Project (looking for feedback)

    Wow no real feedback? Figured this community would rip me a new one on my first showcase.

  5. #5
    Developer ETTETT is offline
    MemberRank
    May 2007 Join Date
    RukongaiLocation
    662Posts

    Re: Current Project (looking for feedback)

    Not bad at all.

  6. #6
    Omega Ron is offline
    MemberRank
    Apr 2005 Join Date
    Location
    8,990Posts

    Re: Current Project (looking for feedback)

    They don't come down on you until you release something / have a demo. :P

    As a customer, I'd want to see something that looks a little more professional. Google for some free templates. You'll find a lot of great stuff.

  7. #7
    Alpha Member Justei is offline
    MemberRank
    Oct 2007 Join Date
    /f241Location
    1,904Posts

    Re: Current Project (looking for feedback)

    Allright, let's take a look.
    Well, first off I want to welcome you out of the KalOnline section and into the Coders Paradise :).

    Secondly, the site looks fine, I would however try (as others have pointed out) to modify the design a little, it's not too bad atm, however try looking into the following things:
    - Better color scheme.
    - Try removing the boxes on the sides, don't see the purpose of them.

    Other than that it's not too bad, if it works, then fine :). I would however try to remake the layout and design in general.

    Oh and, we are very friendly here :) this section is far friendlier than KalOnline so dw :).

  8. #8
    Account Upgraded | Title Enabled! zkemppel is offline
    MemberRank
    Apr 2007 Join Date
    RootLocation
    241Posts

    Re: Current Project (looking for feedback)

    Quote Originally Posted by Justei View Post
    Allright, let's take a look.
    Other than that it's not too bad, if it works, then fine :).:).
    I put a link to it with a username/password for people to try it out. Like I said, the layout was just for me while I was working on it, I do plan on finding a better one. Thanks for the feedback.

  9. #9
    Hello Der. Dynaxo is offline
    MemberRank
    Nov 2011 Join Date
    RaGEZONELocation
    297Posts

    Re: Current Project (looking for feedback)

    The idea of a ticketing system to keep track of your repairs is good.
    As previously stated the layout needs some work to it, or perhaps change it all together.

    If you could setup a demo so we could fully see how this works and functions, that would be great, I'm sure then I could give you some more feedback on this. Good luck.

  10. #10
    Software Person TimeBomb is offline
    ModeratorRank
    May 2008 Join Date
    United StatesLocation
    1,252Posts

    Re: Current Project (looking for feedback)

    As Justei said, work on the layout.

    1) Remove the side boxes.

    2) Change the background... possibly to just a static color.

    3) Move the "Hello name" and Logout buttons to the top right.

    4) Use <noscript> (or similar) HTML syntax to show an error if the user has javascript disabled. Currently, if you have javascript disabled and try to create a ticket, the center of the page is empty, instead of the form.

    5) Fancying up some of the CSS just a tad could go a long way. Border radiuses, shadows perhaps, some padding, etc.

  11. #11
    Account Upgraded | Title Enabled! zkemppel is offline
    MemberRank
    Apr 2007 Join Date
    RootLocation
    241Posts

    Re: Current Project (looking for feedback)

    Guys I get it, the template sucks lol. I'm asking for feedback on the actual system itself. I put a username and password in the first post for you all to test it out. I haven't included any type of javascript in my source, so I'll have to look into that. I appreciate the feedback, I really do, but use the login I gave to test out the ticketing system.

  12. #12
    (oO (||||) (||||) Oo) jM2.me is offline
    MemberRank
    Aug 2009 Join Date
    USA (Fuck Yeah)Location
    2,527Posts

    Re: Current Project (looking for feedback)

    For background gradient try to choose base color and instead of going (*color* -> white) do something like (*color* -> darker/brigther *color*)

  13. #13
    Gamma Samus. is offline
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    Jun 2008 Join Date
    wvndesign.nlLocation
    3,216Posts

    Re: Current Project (looking for feedback)

    At my internship, they use stickers instead of plain tickets. They paste them on the PC itself so it's almost impossible to loose it.

    Add 2 pages; 1 with "About us" and a "Contact" page to fill the nav. It looks kinda empty now.

    Quote Originally Posted by jM2.me View Post
    For background gradient try to choose base color and instead of going (*color* -> white) do something like (*color* -> darker/brigther *color*)
    Quote Originally Posted by zkemppel View Post
    Guys I get it, the template sucks lol. I'm asking for feedback on the actual system itself. I put a username and password in the first post for you all to test it out. I haven't included any type of javascript in my source, so I'll have to look into that. I appreciate the feedback, I really do, but use the login I gave to test out the ticketing system.
    Don't make him repeat himself, lol.

  14. #14
    (oO (||||) (||||) Oo) jM2.me is offline
    MemberRank
    Aug 2009 Join Date
    USA (Fuck Yeah)Location
    2,527Posts

    Re: Current Project (looking for feedback)

    Quote Originally Posted by Samus. View Post
    Don't make him repeat himself, lol.
    I have no idea how I missed his last post. Sorry

    Offtopic: pic in your signature is hilarious

  15. #15
    Account Upgraded | Title Enabled! zkemppel is offline
    MemberRank
    Apr 2007 Join Date
    RootLocation
    241Posts

    Re: Current Project (looking for feedback)

    Quote Originally Posted by Samus. View Post
    At my internship, they use stickers instead of plain tickets. They paste them on the PC itself so it's almost impossible to loose it.

    Add 2 pages; 1 with "About us" and a "Contact" page to fill the nav. It looks kinda empty now.





    Don't make him repeat himself, lol.
    We put a post-it on each computer with ticket number. This website is so we can keep track of what we've done for each computer so far, and so the customer can track the status of the repair also. There's still plenty of pages I need to add, the "About us" page definitely being one of them.

    Quote Originally Posted by jM2.me View Post
    I have no idea how I missed his last post. Sorry

    Offtopic: pic in your signature is hilarious
    It's no problem lol, just looking for something other than "your 5 minute quick template is crap." Trying to get this site into production by January since I'll be graduating (Computer Networking: Systems & Applications major).

    Working on re-doing the login to be integrated in the top menu.



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