Problem with some game accounts

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  1. #1
    Proficient Member Drewww is offline
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    Apr 2015 Join Date
    164Posts

    Problem with some game accounts

    I have 3 player accounts that refuse to log in where in the past they were able to log in fine.

    I reloaded an old backup and they still can't log in. So I made a new VM setup with a fresh server and database and create those accounts so they are the only ones. And again they will not log in. In fact with a fresh database I see that ROM_World dbo.RoleData doesn't even generate new character data for those account, where it should being the first time they log in.

    I have a really old backup from months ago with these characters, if I use that backup they can log in but a few days later they refuse to log in again.

    Logs show no errors that I can see.

    Anyone got some ideas what might be going on.


  2. #2
    Proficient Member Turmalin is offline
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    Jul 2014 Join Date
    168Posts

    Re: Problem with some game accounts

    Try to copy all fields except account name and guid from working accounts into RoleData_Account, for ex.

  3. #3
    Proficient Member Drewww is offline
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    Apr 2015 Join Date
    164Posts

    Re: Problem with some game accounts

    Yeah Ive done that too and wont work. One of the accounts that used to work about 6 months ago ive copied its data to the new database and the servers just is not accessing it at all.

    There are other tables in ROM_Account with are supposed to be loaded as well after a success connection, they also arn't being loaded with data.
    It is something to do with the names, cause if I rename the account to something else it will log in as a new toon and allow me to make a new character and class.

    I looked in the banned name list for character similarities and nothing there.
    Server Logs and ROM_WorldLog show no problems.

    If I rename a working account to the account name of the broken one then it will not log in either.

    If this was just one account I would just forget about it, but now that its happening to 3 accounts of the 18 I made that's not a good average.

  4. #4
    Proficient Member Turmalin is offline
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    Jul 2014 Join Date
    168Posts

    Re: Problem with some game accounts

    Try to write me at skype and share screen, can't tell more without visual info.

  5. #5
    Proficient Member Drewww is offline
    MemberRank
    Apr 2015 Join Date
    164Posts

    Re: Problem with some game accounts

    Thanks Turmalin for trying to help. I will try a blank server with the 6.0.7 client and see how it works.

  6. #6
    Member andelwol26 is offline
    MemberRank
    Mar 2017 Join Date
    GermanyLocation
    83Posts

    Re: Problem with some game accounts

    Hello,

    i have a such problem too.
    In my log there is the following line:
    (4)09:42:15 _DBLoadOtherDB money checksum err , dbSerialCode1=1695895474 dbSerialCode1=974342817 roleSerialCode=974534377 roleSerialCode1=1695560698 DBID=185

    Does anyone know what could be the problem?

    - - - Updated - - -

    Ok i found my Problem!

    I only had to set the checksums to 0 in dbo.RoleData
    I found the Lines in the PlayerCenter.log.



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