How i Fix This Error Please

This Error With SMC But my Account Correct
http://www4.0zz0.com/2014/12/05/03/143839543.jpg

pass User GM erro

use id and pw from a gm acc

if account is gm one, looks like
a) smc cant connect to server (ports blocked maybe?)
b) certifyxxxxx procedures have wrong db info (normaly in some releases, you must check it)

No knowledge = No alive servers.