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Hello, I have downloaded and installed MU online but I am unable to play as I have a problem with the graphics. The attached screenshots should give you a clear view of the problem.
I have searched everywhere to find a solution but nothing worked. As an indication these are all the steps I have followed so far:
1. Updated graphics drivers.
2. Installed all Microsoft C++ redistributables from 2005 to present.
3. Installed all versions of DirectX.
4. Installed all .NET frameworks 3.5 and above.
5. Tweaked the Nvidia Control Panel 3D options in every possible combination.
None of the above affected the problem to the slightest. Also it is worth mentioning that I tried to test run the game in a Virtual Machine operating Windows XP and it did work as it should, which means that my hardware is capable of running the game 100%. However a VM uses a lot of resources to run and this is not an acceptable solution at all.
My computer is a desktop PC and its specs are the following:
CPU: Intel Core i7 4790k 4.0Ghz
MoBo: MSI Z97-G45 Gaming
RAM: Corsair DDR3 16GB @ 1600Mhz
GPU: Asus Strix NVidia GeForce GTX 960 4GB
SSD: Samsung 850 EVO 500GB
OS: Windows 7 Ultimate 64bit
Please let me know if you require any further information that may help. I'm looking forward to your reply.
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Greetings,
Thank you for contacting the MU Online Support Team.
We appreciate you taking the time to let us know about your concern and we apologize for any inconvenience this has caused. We have received reports that MU Online has compatibility issues with Windows 10 and as of now, we are still looking for a definite fix for this issue. For now, what we can suggest is trying to run the game in compatibility mode for Windows XP (Service Pack 3).
Rest assured that we will keep you posted when we come up with an update regarding this issue on the MU Online homepage.
Please let us know if you require assistance with anything else.
Best regards,
MU Online Support Team
Note: the ticket was Closed after that :ott1: