Help - Login Server Is Down - S4.9

Good afternoon

Before I was sent to search the forum, I already looked at this problem, and there are several posts from people with this problem, and most of them have no answers.

The server connects everything correctly, without any error, ProjectG already has the correct IP server, the account was created in the DB, I did the ODBC32, everything I saw in the forum did, but open the server and the account does not log in!

I created firewall rules in Google Cloud, already released the ports inbound windows server tbm, but not Loga

who has an idea, give a light there!

I can't log in too