Login (cant type)

have server running fine everyone can connect and play 100% maps mobs ect ect .. BUT 1 player cant connect to server and using my client got 20+ players active and 50+ accounts all connecting and playing fine. when he runs client he cant type in login / password yet he can use ept fine (im running shagpubs v2.2 server) and as i said everyone else plays fine.

hes running sp2,winxp,anti-alising (on and off) graffix drivers changed,

i would have posted in unable to connect but i dont think its server side its more like a system prob on his side.

anyways if anyone had and solved this prob any help would be nice id realy like to help him.

any / all sugestions welcome
thx..

Firewall? Antivirus blocking connection?

nope ,, no firewall on and wont work with AV on or off..


im hoping its just somthing silly like that that ive missed ..

It is also possible that his ISP blocks the port you use on your server, or he's having troubles with DNS ? Did he try using a proxy?

maybe .. il ask him to try.. thx
that may be the problem as he says hes tried a few privates and only answer he got was somthing like "if your to dumb to follow setup guides then tough" ..lol he said hes tried a few and all the same problem so maybe port issue.

So it does come from ALL private servers?

Then it's very weird :O

Did he check his registry keys with regedit.Exe ? Maybe his AV is blocking changes to registry without telling him?

yeah hes tried a few privates and all the same just cant type his login /password , he can click on login/register/exit just cant type .. but ept works fine told him to dl kpt and see if that lets him login . as for reg i told him to delete all reg entries for triglow pictures then run my reg file.
hes in latvia and im in uk so hopefully i catch him tonight before i sleep and can check on kpt info..
thx SiDi.35 for your input ))