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Hello guys! I contacted Dell, because of my faulty Hard Drive. I purchased servers and stuffs, but this issue, is new. I newly bought this server <1 year so a sudden shock to me when I found out that my hard drive broke. Can anyone tell me about the precautions I should take care? And what causes the Hard Disc so spoil? What I know is that, if a Hard Disc broke, it's encountered serious damage (drop,watered etc).
? Help.
Anything can destroy a Hard Drive, from excessive humidity in the atmosphere to having it dropped or even a virus. I don't find a broken hard drive to be something "odd", it could happen within a week or it could happen within 10 years.
Wow.. Never though of that, Anyways, I got a replacement from Dell. It's been quite cold here lately. Continous raining. I should setup a room temperature for my servers.
Power failures also has the chance to bastardize your hard drive.
Yea power also can be a contributing factor. If you regularly turn off your PC incorrectly (ie. from the power point or back of PSU), that can also damage the HDD. If the HDD is doing something at that particular time, suddenly shutting it down can cause the heads to seize up or damage the disks.
there is like a billion reasons a HD can fail.
the common reasons would be:
Water, in any form. Keep a AC in you sever room ^_^
Usage, if you HDD runs for 24/7 with high I/O it's more likly to give in.
Magnets, Computers hate those things, and HDD even more.
And i can keep on making this list
Got it, But it's just purchased..
A hdd has a warrenty from the factory of 1 year.
So if it's more than 1 year you will have a hard time getting a new one if you have no extended DELL warrenty.
And i know this from a fact. Did 1 year work for Dell.
The average warranty period for a HDD is 3-5 years.Quote:
Originally Posted by Prozac
I had a maxtor and it broke in like 3 days...
By law it's 1 year.
So the Factory's have to give 1 year warrenty at least.
Dell even gives no warrenty on hardware components -_^, but if you fight that you win.
And some components have more life spant than other components.
But 99% of all PC compontents have a warrenty of atleast 1 year.
---------- Post added at 12:16 PM ---------- Previous post was at 12:16 PM ----------
I had a HDD that starten giving BIOS error that it's had it max cycles with in 3 months it still runs, and is now 8years old. ^_^:w00t:Quote:
Originally Posted by MentaL
Dell does not make components, they simply assemble computers. If a HDD fails outside the Dell warranty period, then you claim it back from the manufacturer.Quote:
Originally Posted by Prozac
Additionally, Dell covers ALL of its hardware components with a warranty, and the mandatory 1 year warranty is strictly regional.
You really have no idea what you're talking about, do you?
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in the past there has been the option: No Warenty.
But it seems Dell got too many complains about that.
1 Yeart warrenty is now mandatory :thumbup:
Good point Rish :$:
on you 2nd point, true Dell is just a broker.
Buying parts and assemble Pc's with there name.
I worked for Dell, so i have some idee what has been in the past:ott:
Manufacturers warranty is VERY different to he warranty Dell provides. I have lost all faith in Dell if they hired someone like you to work for them, you seem completely clueless.Quote:
Originally Posted by Prozac
Consider your faith lost, because every time you call Dell support you get people that have no idea what the fuck you're talking about when you start talking "real" techie talk. God forbid you use any slang.Quote:
Originally Posted by Rishwin
Anyways, all you have to do with these dumb asses on support is tell them you were planning to buy a computer. I told them I was planning to buy a new PC as soon as my current one was fixed. This method got me a brand new HDD in my now 7 year old Dell desktop.
They don't give a fuck about you until you start talking about buying something.