Shardmanager close with no error and no exception

Hello RaGEZONE,
i still have the problem that my shardmanager close without any error.
IIS looks ok and config is ok too.
I only have a message in exceptionhandling.txt .
The error there : TopLevelFilter has been called.
Did someone know what that is ?
It's realy annoing that server crash every 2-3 days.
Please help me.
I try to find more informations.
Thank you
LordCloud

Here is what in the dmp file is.

PHP Code:

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User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path.           *
* Use .symfix to have the debugger choose a symbol path.                   *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is: 
Windows XP Version 2600 (Service Pack 3) MP (3 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Machine Name:
Debug session time: Tue Sep 18 02:50:48.000 2012 (UTC + 2:00)
System Uptime: not available
Process Uptime: 0 days 5:51:56.000
................................................................
................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1384.1294): Access violation - code c0000005 (first/second chance not available)
*** WARNING: Unable to verify timestamp for ntdll.dll
*** ERROR: Module load completed but symbols could not be loaded for ntdll.dll
eax=00000000 ebx=00000648 ecx=c10b1eb6 edx=00000000 esi=00000000 edi=121878b0
eip=77dcfd1c esp=11c4ed44 ebp=11c4ed50 iopl=0         nv up ei pl nz na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000206
ntdll+0x3fd1c:
77dcfd1c c20800          ret     8 


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Here ExceptionHandlerInfo.log:

PHP Code:

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2012-09-18    02:50:48    TopLevelFilter has been called! 


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Here Fatallog.txt :

PHP Code:

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2012-09-18    02:47:15    [SR_GameServer]    Unique Monster Entered! UNIQUE[MOB_OA_URUCHI] POS[rid:24721 (984.05,920.97,532.82)]
2012-09-18    02:50:48    [SR_ShardManager]    BillingServer is Dead!!
2012-09-18    02:50:49    [AgentServer]    705:SR_ShardManager is blind : 2 users are banned
2012-09-18    02:50:49    [GlobalManager]    agent server is broken !!. all associated user is unregistered : 0
2012-09-18    02:50:49    [SR_GameServer]    At Shutdown Server, Save Siege data :: CurrentTax = 0
2012-09-18    02:50:49    [SR_GameServer]    At Shutdown Server, Save Siege data :: CurrentTax = 0
2012-09-18    02:50:49    [SR_GameServer]    At Shutdown Server, Save Siege data :: CurrentTax = 0
2012-09-18    02:50:49    [SR_GameServer]    server cord closed : 2 


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That is everything i found at the moment.

fatellog says: 2012-09-18 02:50:48 [SR_ShardManager] BillingServer is Dead!!

so iis isnt ok

Server is running normal and after 2 or 3 days shardmanager crash without error.
IIS is ok and is running currently without problems.
Just after 2 days shardmanager crash.

nobody else has an idea or had the same problem ?

At Shutdown Server, Save Siege data :: CurrentTax = 0

after this my agent server is shut down!

any soulotion for that?