Emblem Problems

Hey,
I have problems with emblems. I can see them (from server maichine) But players dont. In ftp interface i can see they log in to ftp but they said its still white.

Code:

005203)2013-12-11 18:25:06 - (not logged in) (5.20.144.204)> USER anonymous (005203)2013-12-11 18:25:06 - (not logged in) (5.20.144.204)> 331 Password required for anonymous (005203)2013-12-11 18:25:06 - (not logged in) (5.20.144.204)> PASS ***** (005203)2013-12-11 18:25:06 - anonymous (5.20.144.204)> 230 Logged on (005203)2013-12-11 18:25:06 - anonymous (5.20.144.204)> TYPE I (005203)2013-12-11 18:25:06 - anonymous (5.20.144.204)> 200 Type set to I (005203)2013-12-11 18:25:06 - anonymous (5.20.144.204)> PASV (005203)2013-12-11 18:25:06 - anonymous (5.20.144.204)> 227 Entering Passive Mode (10,1,2,10,8,24) (005203)2013-12-11 18:25:06 - anonymous (5.20.144.204)> disconnected. (005204)2013-12-11 18:25:39 - (not logged in) (5.20.144.204)> Connected, sending welcome message...