• Unfortunately, we have experienced significant hard drive damage that requires urgent maintenance and rebuilding. The forum will be a state of read only until we install our new drives and rebuild all the configurations needed. Please follow our Facebook page for updates, we will be back up shortly! (The forum could go offline at any given time due to the nature of the failed drives whilst awaiting the upgrades.) When you see an Incapsula error, you know we are in the process of migration.

[Fix] Could not open...not the right kind of document.

Elite Diviner
Joined
May 5, 2008
Messages
461
Reaction score
24
Getting this error when you try to open a .BMP.DDS file?

Could not complete your request because it is not the right kind of document.

To fix this,

  1. Look for Prefs.psp in your Adobe Photoshop folder. Protip : Use windows search if you can't find it.
  2. Rename Prefs to Prefs.old, so you get Prefs.old.psp.
  3. Restart Photoshop.

Press the thanks button ^^.
 
Initiate Mage
Joined
Feb 14, 2009
Messages
1
Reaction score
0
How do we fix it if we are using a portable version of photoshop? :L. Please reply via PM if you can help me!.

edit: Okay i found Adobe Photoshop Prefs.psp and renamed it to Adobe Photoshop Prefs.old.psp but I'm still getting this error, could this be because im using a portable version of photoshop?
 
Last edited:
Newbie Spellweaver
Joined
May 30, 2015
Messages
21
Reaction score
1
Getting this error when you try to open a .BMP.DDS file?



To fix this,

  1. Look for Prefs.psp in your Adobe Photoshop folder. Protip : Use windows search if you can't find it.
  2. Rename Prefs to Prefs.old, so you get Prefs.old.psp.
  3. Restart Photoshop.

Press the thanks button ^^.


Well i got the Fix though .

Link -

i used it myself , download it Install it restart your photoshop
 
Last edited:
Back
Top