Ticket based Support System

[AdriaN401MasteR]

Our chain of Tutorial continues.

This system is usefull because players can ask questions and an admin can answer them quickly and can also close the ticket if he thinks the problem has been solved.

The installation is simple.

Let's get started:

1. Execute this query on your database, remeber to replace {prefix} with the prefix of your game tables ( game_ for example ):

CREATE TABLE `{prefix}_supp` (
  `ID` int(11) NOT NULL auto_increment,
  `player_id` int(11) NOT NULL,
  `time` int(11) NOT NULL,
  `subject` varchar(255) NOT NULL,
  `text` longtext NOT NULL,
  `status` int(1) NOT NULL,
  PRIMARY KEY  (`ID`)
) ENGINE=MyISAM  DEFAULT CHARSET=latin1 AUTO_INCREMENT=0 ;

2. Upload these files to your game directory ( these are english files - might have grammar mistakes, the files have been translated weeks ago and I've never checked them twice ).
SupportSystem-TD.rar - Mediafire
MEGAUPLOAD -
Attachment also.
Every link contains the same files..
​

Good luck with it :glare:!

 

[MarMigs]

Very good! Thank you!

 

[AdriaN401MasteR]

Very good! Thank you!

Please use the thank you button from now on.

 

[aropop]

I'm working on my own support system, Submit a bug, and only admin can confirm if fixed and only he can delete them too.

 

[AdriaN401MasteR]

You can take this one and recode it a bit... anyway whats so hard.. 2-3 forms, a table and some queryes..

 

[aropop]

You can take this one and recode it a bit... anyway whats so hard.. 2-3 forms, a table and some queryes..

I know but i already started, im 50% done and i puted the text in my language files too