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Yuris Question Thread

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Hello,
I have the following problem. There are characters in the database but when I log in, the character selection is empty.

What could be the reason for this?
 
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TERA Foundation
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The MySQL table account_characters that TeraAPI uses duplicates the character information for API use, but is not the actual list of characters on the Game Server. Information of characters on Game Server is stored in the MSSQL database PlanetDB table Users, and may not match the information in TeraAPI (in this case, you need to synchronize the tables manually by removig missing characters from the MySQL table account_characters).
 
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Ok Thanks, one more Problem :)

We changed our hardware and copied everything over.
When I try now to log in (steer, box ect), I always get the error:

Error code defined message does not exist. [184549126]

What does that mean?
 
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How can I increase the character limit in the login screen? At the moment you can only create 3 characters.
 
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