Dear friends, we, at OgreFest are always busy fixing bugs and making the experience as good as possible for every player that needs us. As this is, we are also making the server safe as we always did from any exploits and malware. We take care of that and we take this very seriously. What we deliver? Simply the best product from the market.
Starting from the beginning, as I said, we are kind of busy to improve the experience for everyone so that’s why we were a bit delayed responding. Mainly, Jasdev, as I can see in the log, you were banned because you didn’t read terms and service that server provided and you checked that u read and agree with them. You also advertised rival servers on OgreFest. Secondly, we were working at the launcher so that’s why you had problems with it.
Regarding the other servers, we provided a fix for them so that they don’t ruin your experience on OgreFest. As you can see at each other server, probably the fact that you can not enter is because rival servers blocked the network interface to prevent acess. We did not. We tried to get in contact with rival servers to provide them with the fix provided above but they never responded so now they are just crying out about it using rewards provided to the players to post bad things about the rivals. We don’t mind that. We are happy just providing the best services available on the market and making our members happy.
Secondly, we are not trying to impose our website or server on anyone. We do not argue with that and we are not dragging players anywhere but in the best experience with Black Desert Online on the market, do that is that Morbitangel.
Regarding the Developers, Kukafuchi, they are the ones who help 1000 playes a day. We monitor all their activity and I can say that they gladly handle over 200 tickets a day, providing exhaustive information for every problem encountered. Also, they stay up almost all night fixing bugs and helping us improve.
Future, as we mentioned at the beginning, we take very seriously the accusations and certainty I can tell you that there is no security issue. We also checked again, there is no problem with that.
We just provided fixes for the other servers because they didn’t know how to do it, that we tried to contact them but no one responded and then, after they saw the problems they caused the players and how many came to OgreFest they started crying about it. That is that. We are pleased anyway because our players are happy and we enjoy every moment among them. Don’t forget, everyone if invited on OgreFest, we are all just a big family, the best experience on Black Desert Online on the market over 1 year. Online and always free, ready to make the experience better for everyone. Thank you for raising this dispute. Feedback is always taken into consideration! Have a beautiful day!
I get messages all day from players asking me If I need their support with posts on the forum against trolls that just want to throw dirt at our server’s name but I always tell them that it’s not needed. We are developing and improving the server for over one year, and we are the best at doing so.
With great consideration,
OgreFest Lead.