The Webzen statement on Facebook regarding Mobius' refusal to migrate users is untrue.
First When they refused to negotiate further, they sent an order to migrate users a few weeks later. They wanted users to be migrated two (2) weeks after the order for migration was sent. This even on a technical stand point was unreasonable. Mu has several databases and not just the one that contains the data of your items and characters. Plus there are three game server clusters. Another issue is user information tagging to the correct game account. Even if the character and item databases were migrated, you wouldn't be able to access it because it's not tagged to a user. So there was a need for a user-initiated integration similar to Rakion. The system for Rakion migration took two (2) months of work with Mobius and Softnyx going back and forth on the process to make the process seamless. MU is more complex.
Second, Webzen gave very vague instructions on migration which we could hardly understand because of the language it was written in and that it wasn't even a technical document. We did not know how they would want to migrate the data and there were several points in the instructions that needed clarification. We promptly sent a reply with our questions. We did not receive a single reply.
Third, the next communication did not even mention migration and just the shutdown of the game, and this is where we are now.
We were communicating in good faith and had full intention of migrating the MU users who comprise our most loyal players, and we were willing to cooperate with Webzen.
It is unfortunate that Webzen has seen fit not to work with Mobius in giving the MU Philippines users what they justly deserve, but Mobius is still working with our other partners in finding our MU Philippines users a better home.
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